Payment & Shipping |
What payment methods do you accept?
For the convenience of our valued customers, we accept lots of different payment options:
- All major credit cards including Visa, Mastercard, American Express, Discover
- Paypal
- Money orders (only money orders drawn from a US bank in US currency will be accepted)
- Wire transfer (only accepted for orders over $1,000)
- Cash (only accepted for local pick up)
However, we do not accept personal check(s) for any purchase.
Which countries do you ship to?
We ship all our products to most countries all over the world. You can check the country zone from the Shipping page. If you are still not sure which shipping zone your country belongs to, please feel free to write to us.
Can I pick up my item in person?
Yes. However, local pickup is only available in Hong Kong. Please choose Local Pickup as the shipping method during the checkout process, and you can pick up your items at:
MTG Mint Card
Flat B 9/F
Heep Kee Commercial Bldg.
205-211 Wing Lok St.
Sheung Wan
Hong Kong
HK (852) 2815 0097
| Mon - Fri |
9:00am - 6:00pm |
| Sat |
9:00am - 1:00pm |
| Sun |
Closed |
| Holiday |
Closed |
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How long is shipping going to take?
Depending on your item and shipping method, the estimated shipping time required for different countries are as follows:
| USPS First Class Mail or equivalent |
Within 3 weeks |
Within 4 weeks* |
Within 6 weeks |
| USPS Priority Mail or equivalent |
within 2 weeks |
N/A |
N/A |
| UPS Worldwide Express or equivalent |
within 5 days |
within 5 days |
within 5 days |
*For Italy, shipping by USPS First Class Mail (or equivalent) may take up to 6 weeks.
International zone 1 countries include Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Japan, Luxembourg, Macau, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand and United Kingdom.
International zone 2 countries include Argentina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czech Republic, Ecuador, Egypt, El Salvador, Estonia, Georgia, Greece, Hungary, Iceland, Israel, Iraq, Kuwait, Latvia, Paraguay, Peru, Portugal, Romania, Russia, Slovakia, South Africa, Turkey, Trinidad and Tobago, Ukraine, Uruguay and Venezuela.
Do you ship to PO Boxes/APO/FPO Addresses?
Yes, we ship to PO Boxes, APO, FPO or other military addresses by standard shipping and handling only (i.e. USPS First Class/ Priority Mail or equivalent). Express delivery service is not allowed for these types of addresses.
Can I have the tracking number to check the status of the shipment?
Tracking number is only available for Priority Mail (US only) and Express delivery service (US and International) shipping, and the tracking number will be sent to you in email directly from the postal carrier once your order is shipped.
How do I know if my item is shipped?
An email update will be sent to you once your order has been shipped. Besides, you can also check the order status at My Account. The status of your order is shown under the Status column, you can refer to the  symbol for detailed description of your order status.
I want to change my address for my shipment. What should I do?
You may change your address before your order is shipped. Please write to us to request for change of address as soon as possible. If your package is already shipped, or if the package is undeliverable and returned to us, a reshipment fee may be applied for shipping the order to you again. However, it is more important to fill out your address carefully when you are placing an order.
I have not received my item, the shipment might be lost. What can I do?
Shipping to US may take as long as 3 weeks, 4 weeks for international zone 1 countries and up to 6 weeks for international zone 2 countries. If you have not received your order after the delivery time, you can write to us to report a lost shipment.
Any address with 3 lost shipments reported will be considered as a "bad address". In order to make sure the packages are delivered correctly, all "bad address" orders must be shipped by Express delivery service. If you happen to encounter lost shipment frequently, please double check your postal address with your local post office or provide us with another mailing address to ensure you receive your order.
There is something wrong with my order (either the item is incorrect, damaged or missing). What should I do?
Please double check if you have placed your order correctly before contacting us. If there is really something wrong with your order, feel free to write to us and we will fix the problem for you as soon as possible.
I have just purchased a pre-order item from you. When will I receive it?
The pre-order items will be shipped to you once it is released. If your order contains both in-stock and pre-order items, everything will be shipped to you in one shipment on the day when the pre-order items become available. Please allow up to one week for us to process the shipping for all the pre-order items (yet we usually ship 80% of the pre-order items within 3 days after the date of release).
If you would like to receive the in-stock items without waiting for the pre-order items to be ready, please separate the in-stock and pre-order items into 2 different orders.
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